After being approached to make the video several days earlier, Scott accepted the offer and planned on making a short, semi-serious advertisement. The purpose of the commercial is to encourage students to apply for the help desk, which will operate the following school year.
The commercial was filmed on April 11, 2017, with Alex Fanelli, Austin Brinser and Gabe Sagherian starring in it; Scott serves as the commercial's narrator. Running at thirty-five seconds, the commercial was released April 18, 2017, while an extended version was released on April 20. Reactions to the commercial were highly positive, with many people finding the commercial was more of a "meme".
- Scott's TV Studio teacher Mr. Vernon created a slideshow that the seniors watched at the end of the year. The shots of Gabe, Austin and Alex saying "thanks Student Help Desk" were incorporated into the slideshow.
- Gabe Sagherian and Scott developed the idea of making the commercial a "cheesy 80's advertisement", with Gabe coining the phrase "thanks Student Help Desk", along with the line's monotone delivery.
- Michael Robinson was set to appear in the advertisement, and was even present for filming while Scott was recording his narration. Unfortunately, Michael had to leave early, and thus was unable to film any scenes.
- All of the shots featured in the trailer were improvised during filming. Much of the dialogue spoken by Scott was based off information he received in an email describing what the help desk was about.